"Business Continuity Awareness for Human Service Providers" Archived Webinar

Business Continuity (also known as Continuity of Operations Plan) is planning for a disaster/emergency event by ensuring continuous operation of the organization related to its essential functions and day-to-day operations. The Business Continuity plan is designed to outline protocols and procedures for maintaining daily operation and product/service delivery in the midst of local, regional, or national emergencies. The Northeast ADA Center, in collaboration with the Progressive Center for Independent Living, Inc., designed and implemented this webinar in February, 2011. Watch the presentation, download the slides, listen to the audio archive, or read the transcript on the Webinar Archives page.

Research Brief: Business Continuity for Human Service Providers

Many people with disabilities receive various kinds of support from human service providers in their communities. If these organizations are not adequately prepared for possible disaster situations, they will be unable to provide support during a disaster situation. This Research Brief highlights what Business Continuity is, why it is important and necessary, and best practices for continuing services in times of disaster.

Resources for Businesses/Employers and Business Continuity

Accommodation and Compliance Series: Employers' Guide to Including Employees with Disabilities in Emergency Evacuation Plans


This guide provided by the Job Accommodation Network can be helpful for businesses that are developing an emergency evacuation plan. It addresses the legal requirements for emergency evacuation under the ADA. It focuses on identifying people who may need accommodations in an emergency evacuation based on the EEOC guidance, common accommodations, and plan implementation and maintenance.

Every Business Should Have a Plan - Business Continuity


The focus of this Federal Emergency Management Agency (FEMA) website is on business continuity planning and evacuation plans. It includes information on evacuation accommodations for employees with disabilities.

Resources for Individuals

Preparing Makes Sense for People with Disabilities and Special Needs

This FEMA website page provides individuals with disabilities basic information information about preparing an emergency kit and making an emergency plan.

Emergency Evacuation Preparedness: Taking Responsibility for Your Safety: A Guide for People with Disabilities and Other Activity Limitations

This guide, provided by the Center for Disability Issues and the Health Professions, is designed to help individuals with disabilities assess their abilities and ensure their needs are met during emergency plans. It includes a self-assessment tool to help individuals with disabilities evaluate their abilities and the resources available to them.

Prepare Yourself Brochures

To be better prepared as a nation, we all must do our part to plan for disasters. All individuals, with or without disabilities, can decrease the impact of a disaster by taking steps to prepare BEFORE an event occurs. Results from focus groups conducted by the National Organization on Disability's Emergency Preparedness Initiative (EPI), indicate that people with disabilities need to be more self reliant in emergencies. The National Organization on Disabilities offers this brochure series with specific information for people with different types of disabilities

Information Regarding Insulin Storage and Switching between Products in an Emergency

People with diabetes will find this information helpful when preparing their emergency preparation and emergency plan.

Resources for State Government

An ADA Guide for Local Governments Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities

This guide is designed to help local governments create emergency plans and programs that include and are accessible to people with a disability.

ADA Best Practices Tool Kit for State and Local Governments Chapter 7 Emergency Management Under Title II of the ADA

Chapter 7 of the ADA Best Practices Tool Kit explains state and local governments' legal obligations in emergency situations and lists common accommodations for people with disabilities. Amendment I is a checklist assessment to evaluate if the emergency policies, procedures, and shelter facilities adequately met the needs of people with disabilities. Amendment II and III are guides to creating accessible emergency shelters.

Emergency Response Preparedness Self-Assessment Instrument for State and Local Governments

The National Association of State Directors of Developmental Disabilities Services' Emergency Response Preparedness Self-Assessment Instrument is designed to assist state officials as they evaluate the extent to which their agency's current plans and activities fully and appropriately address the needs of individuals with intellectual and developmental disabilities during emergencies.

Resources for Emergency Responders

Emergency Preparedness Initiative: Guide on the Special Needs of People with Disabilities for Emergency Managers, Planners, and Responders

The purpose of this guide is to make emergency managers, planners, and responders aware of the accommodation needs and other key emergency management considerations for people with disabilities.

Accommodating Individuals With Disabilities In The Provision Of Disaster Mass Care, Housing, And Human Services

This document from FEMA focuses on the equal access requirements for people with disabilities that apply to the points-of-service that address human needs, specifically the functions and activities comprising Emergency Support Function 6 (Disaster Mass Care, Housing, and Human Services). It is intended to be used by disaster relief planners and service providers, including: Federal, state, local, and tribal governments, and non-governmental and private sector organizations. The document serves as a concise reference guide that describes existing legal requirements and standards relating to access for people with disabilities.

This guide was created by the National Fire Protection Agency to answer frequently asked questions about building evacuation in the event of a fire.

For additional questions or further assistance on how to ensure your emergency preparedness and business continuity plans are inclusive of, and responsive to, individuals with disabilities, please contact our Technical Assistance team!